100% Money Back Guarantee
Everything we print is fully guaranteed. If you are not satisfied, whatever the reason, return it to us for a reprint, a credit, or a refund.
Selling the Highest Quality Printed Products
We have high standards, and our goal is to sell the highest-quality printed products we possibly can. We define quality by evaluating the finest papers, purchasing earth-friendly inks and consumable products, hiring talented employees, and building reliable workflow systems that enable us to hit demanding deadlines.
Extraordinary Service We go to extraordinary lengths to satisfy and delight our customers. We earnestly try to meet or exceed your expectations on every single printed document you purchase from us. We know that by doing so, our customers will become an advocate for our business. Advocates do more than just buy printing. They talk about it with their friends and business associates.
Meaningful Value We offer value to our customers by providing them with high-quality printing, on time, on budget, and with a competitive price. We are constantly challenged to improve the value proposition for our customers.
Here are our favorite customer service quotes:
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." - Sam Walton (Walmart Stores)
"He profits most who serves best." - Arthur F. Sheldon (Institute for Economic Affairs)
"Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more." - Sam Walton (Walmart Stores)
"Be everywhere, do everything, and never fail to astonish the customer." - Macy's Motto (Macy's Department Stores)
"You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change. - Sam Walton (Walmart Stores)
"If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends." - Jeff Bezos (Amazon)
“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” — Warren Buffett (Berkshire Hathaway)
"Well done is better than well said." - Benjamin Franklin
"If you don't care, your customer never will." - Marlene Blaszczyk (www.MotivateUS.com)